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gridaroa

Initiate a Design Partnership from Bogotá

We operate from a working studio in Carrera 9 #115-06, right in the heart of Bogotá's Zona T. This isn't a virtual office—it's where we meet clients, sketch wireframes, and review deployments. If you're building something for the Colombian market, proximity matters.

For immediate discussion, call +57 601 514 0900 during business hours (COT). For detailed briefs or attachments, email [email protected]. We respond to international inquiries within one business day.

Gridaroa studio facade on Carrera 9, Bogotá
Our working studio on Carrera 9, Zona T. We meet clients here for initial strategy sessions.
MAP: ZONA T ANNOTATION
Located in the financial district, accessible via TransMilenio and major ride-share services.
Micro-Scenario: A client from Chapinero drops by to review wireframes over coffee. We project the screen on the wall. No screenshare lag.

Project Inquiry: The Briefing Interface

Why we ask: It helps us scope feasibility and recommend the right stack (e.g., static vs. CMS).

Max 5 files. Logos, current site URLs, or reference links.

Good Brief vs. Vague Brief

Good: "Increase lead capture by 20% for our B2B SaaS within 3 months."
Vague: "Make the website better and modern."

Specific goals lead to accurate proposals.

Pre-Flight Checklist

  • [ ] Do you have a target launch date?
  • [ ] Do you have brand guidelines or existing assets?
  • [ ] Is the budget range realistic for your scope?

Engagement Workflow

1. Receipt & Review

Automated receipt immediately. Manual review by lead designer within 24–48 hours (COT).

2. Discovery Call

30-minute video call to align on goals, constraints, and technical feasibility.

3. Proposal Delivery

Fixed-scope document delivered. 50% upfront to book.

Constraint: We book new projects 3 weeks out. Plan your launch date accordingly.
Whiteboard strategy session
We document everything. You get access to all notes and artifacts via Basecamp.

Glossary

Proposal: Fixed-price document outlining scope, timeline, and payment schedule.
Retainer: Ongoing access to development hours for evolution and maintenance.

Trade-off Frame

  • Fixed-scope: Defined deliverables, predictable budget. Trade-off: Less flexibility for mid-project pivots.
  • Retainer: Continuous evolution, priority access. Trade-off: Requires long-term commitment and budget.

Legal & Operational Constraints

IP Transfer

Full ownership of code and design assets transfers upon final payment. We retain the right to display completed work in our portfolio and marketing materials.

Payment Terms

50% upfront to book the slot. 50% on delivery before handover. Invoices are Net-7 days.

Scope Creep

Changes outside the signed proposal require a Change Order. This is billed separately at our standard rate of $100/hour.

Communication

We use Basecamp for project management. Email is for formal notices. We do not use WhatsApp for project updates.

Micro-Scenario: Client requests a new feature mid-sprint. We pause, draft a change order, and resume upon approval. No surprise billing.
Document Snippet
/* MSA Clause 4.2 */
IP Ownership: Transfer on final payment.
Payment: 50/50 split, Net-7.
Timeline: 3-week lead time.
Excerpts from our Master Service Agreement. Full document available on request.

Common Pitfall

Starting development before the proposal is signed leads to misaligned expectations and billing disputes.

Direct Channel & Social Proximity

Primary Email

For project inquiries and formal requests.

[email protected]

LinkedIn

Professional background, case studies, and articles.

Phone

We do not take unsolicited calls for sales. Please book via the form.

+57 601 514 0900 Mon-Fri: 9:00-18:00 (COT)

Instagram

Visual process & studio culture.

Studio Interior

Where the work happens. We are a small, focused team.

Gridaroa workspace

Trade-off

Social media is for observation; the form is for action. We prioritize structured briefs over DMs.

Response Constraint

We reply to emails within 24 hours. We reply to DMs within a week. Choose your channel.